Privacy Policy

Last updated: August 2026

1. Who We Are

StabilRide (operated by Shanghai Laoma Xitu Technology Co., Ltd.), stabilride.com.

2. Data We Collect

Contact information you provide (name, email, phone, shipping address)
Order information (products purchased, payment confirmation)
Communication records (emails, support tickets, quote requests)

3. How We Use Your Data

To process and deliver your orders
To provide technical support and installation guidance
To respond to quote requests and inquiries
To improve our products and website experience
(With consent) to send product updates and offers

4. Payment

Payments are processed by third-party payment providers (PayPal, Airwallex, bank transfer). We do not store your card details on our servers.

5. Data Sharing

We do not sell your personal data. Data is shared only with service providers necessary to fulfill your order (logistics carriers, payment processors) or where required by law.

6. Data Retention

We keep order and support records as required by tax and business law (typically 5-7 years for accounting records).

7. Your Rights

You may request access, correction or deletion of your personal data at any time by contacting info@stabilride.com.

8. Cookies

We use essential cookies for cart and checkout functionality. Optional analytics cookies (Google Analytics) may be used to improve the site.